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Contact the desk

One WhatsApp thread for IDs and support; email for everything slower. Details below, no forms anywhere.

The fastest way to reach this desk is the same way everything here works: WhatsApp.

Email

Write to [email protected] for non-urgent matters — partnership and agent enquiries, corrections to this site, or if WhatsApp is genuinely unavailable to you. Account-sensitive matters (passwords, balances, KYC) are handled only on your original WhatsApp thread, never by email, and we will never ask for your platform password on any channel.

What to include

Response expectations

WhatsApp is answered through the day and during match hours; overnight messages queue to morning. If a reply about live money is slower than the window agreed at sign-up, say so plainly on the thread — that record protects you.